Shipping policy

Shipping Policy

At TidyMiles, we aim to make your order experience simple and transparent from checkout to delivery.

Order Processing

Orders are typically processed within 2–4 business days. Processing times may be longer during holidays, high-volume periods, or when additional order verification is required.

Once your order has shipped, you will receive tracking information so you can follow its progress.

Estimated Delivery Time

Estimated delivery times vary depending on the shipping method and destination. For most U.S. orders, delivery typically takes approximately 6–12 business days after shipment.  

Including order processing, most orders are expected to arrive within approximately 8–16 business days after your order is placed.

Delivery estimates are not guarantees. Customs processing, carrier delays, severe weather, holidays, or other events outside our control may affect delivery times.

Shipping Destinations

We currently ship to addresses within the contiguous United States.

At this time, shipping may not be available to Alaska, Hawaii, Puerto Rico, Guam, U.S. territories, APO/FPO addresses, or certain remote locations.

Shipping Costs

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has been dispatched, tracking information will be provided through your order confirmation or shipping notification. Final-mile delivery may be completed by a local carrier such as USPS.

Please allow some time for tracking information to update after your shipment has been handed to the carrier.

Incorrect or Incomplete Addresses

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible through our Contact page.

We will make reasonable efforts to update the address before fulfillment begins, but changes cannot be guaranteed once an order has been processed or shipped.

Delayed or Missing Packages

If your package has not arrived within the estimated delivery window, please check your tracking information first.

If tracking has stopped updating for an extended period, or your package is marked as delivered but cannot be located, contact us through our Contact page and we will help investigate the shipment.

Questions

If you have questions about shipping or your order, please contact us through the TidyMiles Contact page.